01243 820457

enquires@aacr.co.uk

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9:00 am – 5:30 pm

Payments & Delivery

To ensure a smooth transaction, please review the following delivery and payment information:

Order Placement and Follow-Up:

Upon placing an order through our online platform, we will promptly reach out to you to confirm the details and discuss the next steps. If you have selected the option for delivery, we will coordinate with you to establish a suitable delivery timetable.

For orders requiring collection, we will work with you to arrange a convenient pickup time and ensure that the machine is properly palletized for transportation.

Our commitment is to provide personalized assistance and ensure a smooth process from order placement to delivery or collection. Should you have any specific requirements or preferences regarding the delivery or collection process, please do not hesitate to let us know. 

Payment Options:

Bank Transfer (BACs):

Payments via Bank Transfer must be received and confirmed before any purchased item can be collected or delivery arranged. We will send you an invoice with details about how to do this once we receive your order. Please ensure that your payment includes the correct order number as a reference to avoid any delays in processing your order.

Delivery Details:

Mainland UK Delivery:

We offer delivery services exclusively to mainland UK addresses. If you require delivery to a location outside the mainland UK, please contact us for a personalized quote.

Palletized Delivery:

All our machines are delivered on pallets to ensure safe transportation. If you are collecting the item yourself, or arranging collection by prior agreement with us, the machine must be palletized for transportation. Not doing so will invalidate your right of return. Please see our Returns and Refund Policy for more details.

Collection Instructions:

Self-Collection:

If you choose to collect the machine yourself, please ensure that it is palletized for transportation. This is essential for the safety of the equipment and ease of handling. Not doing so will invalidate your right of return. Please see our Returns and Refund Policy for more details.

Collection by Prior Arrangement:

If you are arranging collection by prior agreement with us, the machine must also be palletized for transportation. Kindly inform us in advance to coordinate the collection process efficiently.

Returns and Refunds:

We encourage our customers to review Returns and Refund Policy for more details. Should you have any questions or concerns regarding returns or refunds, please don’t hesitate to contact us for assistance.

Additional Information:

AACR (Refrigeration and Air Conditioning) Ltd specializes in selling second-hand refurbished machines for commercial air conditioning, cooling cellars, refrigeration units, and ice makers. Additionally, we provide new machines directly from trusted manufacturers, along with installation services.

For any further inquiries or assistance, please feel free to contact us. We appreciate your business and look forward to serving you.

AACR (Refrigeration and Air Conditioning) Ltd
45 Hampshire Avenue, Bognor Regis
West Sussex PO21 5JW

EMAIL: enquiries@aacr.co.uk

TELEPHONE: 01243 820457